Legal

Terms of Use

Welcome to DiabetesDayOne. These Terms of Use govern your access to and use of diabetesdayone.com, our online course, videos, PDF guides, downloadable resources, emails, and related services.

By using our website or purchasing the course, you agree to these Terms. If you do not agree, please do not use the website or purchase our products.

1. Educational Purpose

DiabetesDayOne provides general educational information for adults who have been diagnosed with type 2 diabetes or prediabetes.

Our website and course do not provide individualized medical advice, diagnosis, treatment, or emergency medical services. They are not a substitute for care from a qualified healthcare provider.

Always speak with your healthcare provider before changing your medication, diet, activity level, treatment plan, or other health-related routines.

2. Eligibility

You must be at least 18 years old to purchase the course or create an account.

By purchasing or using the course, you confirm that the information you provide is accurate and that you are legally able to enter into these Terms.

3. Course Purchase and Access

The DiabetesDayOne course is available for a one-time payment of $29, unless a different price is clearly displayed at checkout.

Your purchase includes access to the course materials described on the sales page, which may include:

  • Five clinician-narrated video lessons

  • A PDF guide and reference workbook

  • Downloadable educational resources

  • Lifetime access to the purchased course

“Lifetime access” means access for as long as DiabetesDayOne continues to operate and offer the course. It does not guarantee that the website, platform, or course will remain available indefinitely.

We may update, reorganize, replace, or improve course materials at any time.

4. Payments

Payments are processed through a third-party payment provider.

You agree to provide accurate billing information and authorize the applicable purchase amount to be charged using your selected payment method.

You are responsible for any taxes, bank charges, currency-conversion fees, or other costs associated with your purchase.

5. Refund Policy

We offer a 14-day refund guarantee.

To request a refund, contact us within 14 calendar days of your purchase at [Insert support email address] and include the email address used to place the order.

Refunds requested after the 14-day period may be denied except where otherwise required by law. Approved refunds will be returned through the original payment method whenever possible.

6. Personal-Use License

When you purchase the course, DiabetesDayOne grants you a limited, personal, non-exclusive, non-transferable license to access and use the course materials for your own educational purposes.

You may download and print permitted PDF resources for your personal use.

You may not:

  • Share your login details with another person

  • Copy, reproduce, record, or republish course videos

  • Resell, distribute, upload, or publicly display course materials

  • Use the materials to create another course, product, or service

  • Remove copyright, trademark, or ownership notices

  • Use the materials for commercial training without written permission

Purchasing the course does not transfer ownership of any course content or intellectual property to you.

7. Account Security

You are responsible for protecting your login information and for activity conducted through your account.

Please contact us promptly if you believe your account has been accessed without permission. We may suspend access when necessary to investigate suspected misuse or protect the course and its users.

8. Acceptable Use

You agree not to use the website or course to:

  • Violate any applicable law

  • Attempt to gain unauthorized access to our systems

  • Introduce viruses, malicious code, or harmful technology

  • Disrupt the website or interfere with another user’s access

  • Collect information about other users without permission

  • Misrepresent your identity or payment information

  • Copy, scrape, or commercially exploit website content

  • Engage in fraudulent, abusive, or harmful conduct

We may restrict or terminate access if these Terms are violated.

9. Intellectual Property

The DiabetesDayOne name, website design, course videos, written content, PDF guides, graphics, downloads, logos, and other original materials are owned by DiabetesDayOne or used with permission.

These materials are protected by applicable intellectual-property laws. No rights are granted except the limited personal-use permission expressly provided in these Terms.

10. Results and No Guarantees

Every person’s health, habits, circumstances, and response to lifestyle changes are different.

We do not guarantee specific medical, physical, emotional, financial, or lifestyle results from using the website or course. Testimonials or examples, where provided, represent individual experiences and do not guarantee that you will receive the same outcome.

You remain responsible for your own decisions and for seeking advice from your healthcare provider.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, course-hosting platforms, email providers, or external websites.

We do not control and are not responsible for the content, availability, security, terms, or privacy practices of third-party services. Your use of those services may be governed by their own terms and policies.

12. Website Availability

We try to keep the website and course available, secure, and accurate. However, access may occasionally be interrupted because of maintenance, technical problems, platform changes, security concerns, or circumstances outside our control.

We may modify, suspend, or discontinue any part of the website or course when reasonably necessary.

13. Limitation of Liability

To the fullest extent permitted by law, DiabetesDayOne and its founders, instructors, employees, contractors, and service providers will not be responsible for indirect, incidental, special, or consequential losses resulting from your use of, or inability to use, the website or course.

We may modify, suspend, or discontinue any part of the website or course when reasonably necessary.

14. Termination

We may suspend or terminate your access if you violate these Terms, misuse the course, share materials without permission, engage in fraudulent activity, or threaten the security of our services.

Sections relating to intellectual property, disclaimers, liability, and other provisions that logically should continue will remain effective after termination.

15. Changes to These Terms

We may update these Terms when our services, policies, or legal obligations change.

The revised Terms will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means that you accept the revised Terms.

16. Governing Law

These Terms are governed by the laws of [Insert State and Country], without regard to conflict-of-law principles.

Any dispute relating to these Terms, the website, or the course will be handled in the courts located in [Insert County and State], unless applicable law requires otherwise.

17. Contact Us

For questions about these Terms, purchases, refunds, or course access, contact:

DiabetesDayOne

Website: diabetesdayone.com

A calm, practical guide for your first 30 days with type 2 diabetes.

Medical Disclaimer: DiabetesDayOne provides general educational information only and is not a substitute for individualized medical advice, diagnosis, or treatment. Always speak with your healthcare provider before making changes to your diet, activity level, or treatment plan.

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